Tools tagged with "Customer Support"

SupportBee turns support emails into organized tickets in a shared inbox. Teams can assign, comment on and resolve requests while keeping the natural feel of email.

Weave is a communications and engagement platform for healthcare practices. It combines phone service, texting, appointment reminders, payments, reviews, forms, and team tools across web, desktop, and mobile apps.

SleekFlow brings WhatsApp, Instagram, TikTok, SMS, email and a dozen other channels into a single inbox for your sales and support teams. The platform adds AI agents that can recommend a product, book an appointment or close a ticket, plus broadcast campaigns personalised from your CRM. Shopify, Salesforce and HubSpot integrations are included.

Typewise orchestrates specialized AI agents on top of your CRM, ERP and billing, with human approval where it matters. The vendor reports handling time cut in half and more than 10 million tickets solved.

Wati turns WhatsApp into a support and sales channel using the official WhatsApp Business API. The platform combines a shared inbox, no-code chatbots, broadcast campaigns and automations. Built for SMBs that want to handle customer conversations at scale.

Freshdesk is Freshworks' customer service platform. It centralizes tickets, chat, email, and phone in a single workspace, and offloads repetitive requests to Freddy AI to free up your agents.

Freshchat is the customer messaging platform from Freshworks. You engage your customers via chat, email, voice or native apps from a single workspace, with AI bots that take over 24/7. Built for support and CX teams who want to merge self-service with human conversations.

Build and deploy AI agents that resolve customer requests, automate workflows and escalate to a human when needed.