SupportBee
SupportBee turns support emails into organized tickets in a shared inbox. Teams can assign, comment on and resolve requests while keeping the natural feel of email.
SupportBee helps small teams organize customer support without adopting a complex suite. Incoming emails become tickets that agents can assign, comment on and track from one shared inbox.
What SupportBee provides
- Shared inbox: centralizes multiple addresses and keeps every conversation in one place.
- Collaboration: assigns tickets to agents or teams, adds private comments and lets teammates prepare drafts together.
- Knowledge base: publishes self-service answers and quickly inserts the right articles into replies.
- Customer portal: lets customers view, create and track requests from a customizable space.
- Integrations and API: connects tools such as Slack, Pipedrive, Capsule, Customer.io or Linear and automates workflows through the API.
- Service monitoring: uses filters, satisfaction ratings and audit history to keep activity visible.
The free trial lasts 14 days with no credit card. The Startup plan starts at $17 per user per month when billed annually, or $20 with monthly billing. Discover SupportBee.
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Frequently Asked Questions
- What is SupportBee?
- SupportBee is an online tool in the Support client category. SupportBee turns support emails into organized tickets in a shared inbox. Teams can assign, comment on and resolve requests while keeping the natural feel of email.
- Is SupportBee free?
- The pricing model for SupportBee is: Dès 17 $/utilisateur/mois. Visit the official website for more details.
- What category does SupportBee belong to?
- SupportBee belongs to the Support client category.
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