Vida Global

Vida positions itself as an AI Agent Operating System: not just a voice bot, but the full layer to build, deploy, monitor and bill AI agents. You build your agents in the Agent Builder without writing code, plug them into your tools, and track their usage in real time.

The core of the product is the omnichannel agent. A single agent handles voice, SMS, email and chat — inbound and outbound. It qualifies, books meetings, routes calls to the right team and follows up with customers, with consent management and retry logic built in. Transcripts and recordings are kept.

Where Vida stands out is the operations side: agents are OpenClaw compatible and can log into your software to build reports, clean your CRM (scoring, deduping, tagging, automatic logging), take payments or chase past-due invoices.

Key things to know:

• Multi-LLM — the Agent Runtime picks the right model for each task
• Serious compliance: SOC 2, HIPAA / BAA-ready, data retention controls
• Full reseller mode: white label, built-in billing, multi-org management, advanced reporting
• Guided proof of concept — the Vida team builds your first agent with you

Pricing is usage-based, on a custom monthly quote: expect around $20 per additional agent, $0.20 per voice minute and $0.10 per outbound message. It clearly targets call centers, BPOs, MSPs, agencies and SaaS vendors — not the freelancer who just wants an answering machine.